Legal rules behind wallets and account access
Our Legal notice explains the conditions that apply when you create, use or close an account. You must provide account details that belong to you and complete phone verification before account access is enabled. Payment records are matched to the account path you use, including DANA,
-
1
OVO, GoPay, QRIS, bank transfer or virtual account. A withdrawal may require a matching identity or payment check before we process it. We may pause an account or request clarification when details conflict, activity appears unusual, or a payment record cannot be matched. Access and eligibility
-
2
depends on local law, and the rules that apply to you can differ by location. We do not describe these terms as permission to use the service in every region. Read the full notice before opening an account, then contact our support route if a clause
-
3
or account action is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.